Cancellation Policy

At Bull Boost Performance, we aim to process all orders as quickly as possible. As a result, cancellation requests are time-sensitive and are strictly dependent on the status of the order at the time the request is received.

Orders for standard (non-custom) items may only be cancelled if the request is submitted before the order has been processed or shipped. Once an order has been processed or dispatched, it cannot be cancelled and must instead be handled in accordance with our Returns & Refund Policy.

Certain products offered on our website are custom-made or built-to-order and require a production lead time of approximately 15–45 business days. These items are manufactured specifically for each individual order and are not held in inventory.

For all custom or made-to-order products, once production has started, orders cannot be cancelled, modified, or refunded under any circumstances. All such orders are considered final sale once production has commenced.

Cancellation requests for custom orders may only be accepted prior to production beginning. Bull Boost Performance reserves the sole right to determine whether production has commenced, including but not limited to situations where materials have been allocated, processing has begun, or the order has entered manufacturing, at which point the order becomes non-cancellable.

In the event that an order is refused upon delivery or returned due to unpaid duties, taxes, or failure to accept delivery, all original shipping costs are non-refundable, and additional fees, including but not limited to return shipping or restocking fees, may be applied.

By placing an order on our website, you acknowledge and agree to this Cancellation Policy, including the terms relating to custom-made products and the limitations on cancellations based on order status. Failure to review these terms does not exempt you from this policy.

For any cancellation inquiries, please contact us as soon as possible at support@bullboostperformance.com